This system is in beta and currently only available for Upstate NY customers.
If you encounter issues, please
contact support.
Single Sign-On Error
Invalid State Parameter:
This indicates that something is wrong with the redirects between National Grid's
authentication system and this website. Please
contact support
if this keeps happening.
Request Submitted!
We have submitted your customer support request!
You should be cc'd on the email, and receive a reply soon.
Contact Support
Received Error Response
Unfortunately, we received an error when submitting the
customer support request. Please email
support@ng.utilityapi.com
directly instead.